Services 


Sales Representation

We represent your brand to all segments of the travel industry in Australia and New Zealand, from senior wholesale and retail management to the front-line reservations agents and consultants. We do this through regular sales calls, training seminars, and dedicated marketing collateral.

Market Analysis

We think market insights are vital. We provide you with monthly and quarterly reviews are used to ensure correct market positioning for our clients. This, with competitive analysis, maximises our product standing and counters competitor positioning with new markets constantly being investigated.

Reservations

As GSA to the brands that we so proudly represent, we provide a customer service and sales focused call centre, with email reservation facilities utilising sophisticated reservations and sales CRM technology.

Comprehensive Training

Frequent product seminars are run throughout Australia to give a working knowledge of our clients’ products and an understanding of procedures. Familiarisation tours are organised to provide top retail consultants or relevant wholesale product management with an understanding of our your brand’s products and services.

Public Relations

We raise awareness of your brand with digital marketing, press releases, media placement advice, media famils and missions, brand partnerships and sponsorships. We enjoy excellent relations with leading consumer and trade journalists, both in print and electronic media, and regularly engage with targeted consumer audiences through social media activity and strategic campaigning. This helps to give good exposure of our clients’ services to the widest possible audience.